Reviews

Lindsay Marsh
3 days ago
Excellent customer service! We had foundation braces installed, and the Product Manager, Jon Steinberg, recently came to our home to service them. Jon was outstanding - he took the time to thoroughly answer all of our questions, explain the process and background behind the system, and provide helpful visual examples so we fully understood everything. He was incredibly knowledgeable, professional, and meticulous in his work. It's rare to find someone who is both technically skilled and so committed to making sure the customer feels informed and comfortable. We were extremely impressed with the level of service and support we received. I highly recommend this company, and Jon in particular, to anyone looking for quality work and exceptional customer care.
Response from the owner:Thank you so much for your wonderful review! We're so glad Jon was able to provide the level of service and communication you deserve. Taking the time to educate homeowners and answer every question is something we value, and we're fortunate to have Jon on our team. We'll be sure to share your kind words with him. Thank you again for trusting B&B Basements and for your recommendation!
Diane Lantvit
2 weeks ago
The crew was very polite and cleaned up great when they were done!✅
Response from the owner:Hi Diane! Thank you for the great review. We’re glad to hear our crew was polite and left everything clean when the job was finished. We appreciate you choosing B&B Basements!
Mike Pusnik
2 weeks ago
Response from the owner:Thanks for the 5 stars Mike!!
Mike R
3 weeks ago
Very nice guys. Did a great job. Answered every question we had.
Response from the owner:Thank you for the great review! We're so glad to hear you had a positive experience with our team. Taking the time to answer questions and make sure our customers feel comfortable throughout the project is something we take pride in. Thank you for choosing B&B Basements!
dajhalla920
3 weeks ago
Great work by the installation crew and great communication from the initial quote all the way up until the project was complete.
Response from the owner:Thank you for the great review! We're so glad to hear you had a positive experience from the initial estimate through the completion of your project. Providing quality workmanship and keeping our customers informed every step of the way is what we strive for. Thank you for choosing B&B Basements, we truly appreciate your support!
Jenni Cihlar
3 weeks ago
The gentleman came out to check on me even though I wasn’t home. I would definitely call them again for future work! He even brought dog treats! 😊
Cathy Noack
4 weeks ago
Our experience with B&B Basement Repairs was great. The guys worked hard to get our project done and even stayed late a few times. The work that they did was outstanding. Explained any issues along rhe way and let us know upfront what any additional costs would be. They went above and beyond our expectations. They were very respectful of our home and cleaned up after themselves. We pray we never have to hire them again but would not hesitate to do so. From start to finish, the customer service and work was superb. Thank you so much for all your hard work.
Response from the owner:Thank you so much for the thoughtful review! We're thrilled to hear that your experience with our team exceeded your expectations. We believe in keeping homeowners informed every step of the way, so we're glad our crew communicated throughout the project and treated your home with the care and respect it deserves. While we hope your basement stays problem-free for years to come, we truly appreciate knowing you'd choose us again if you ever needed to. Thank you for trusting B&B with your home and for your kind words, they mean a lot to our entire team!
Ben De Koch
4 weeks ago
Outstanding work, would highly recommend! B&B did a fantastic job with our outdoor excavation and waterproofing. Great communication, professional crew, and very affordable pricing. They paid close attention to detail around our underground utilities and did an awesome job cleaning up afterward. Highly recommend them and would absolutely use them again!
Response from the owner:Thank you so much for the wonderful review! We're thrilled to hear you had a great experience with your exterior waterproofing project. Our team takes pride in communicating throughout the process, working carefully, and leaving every property as clean as possible when the job is complete. We truly appreciate your recommendation and are grateful you chose B&B Basements. If you ever need us again, we'll be happy to help!
judy grau
1 month ago
Very responsive to any questions we had. The crew was hard working and pleasant. They communicated throughout the process, advising us what they had completed and what the next steps were. I'd recommend them without hesitation!
Response from the owner:Thank you for the kind words, Judy! We're so glad to hear you had a positive experience with our team. Clear communication is a big part of every project, so it's great to know the crew kept you informed throughout the process and was able to answer your questions along the way. We truly appreciate your recommendation and thank you for choosing B&B Basement Repairs!
Hunter Baar
1 month ago
My fiancé’s family has worked with B&B for years now. Between their house flips or personal home needs, B&B has always been willing to help out and at a reasonable rate. All around the crew is very friendly, and will never leave without knowing that you are comfortable and understanding of what's going on! Will continue to use B&B Basement Repairs for any other problems that come upon us and will refer them to more family and friends! Thank you B&B !
Response from the owner:Thank you so much for your continued support and for trusting us with your home's interior water control system! We're grateful to have worked with your family over the years and are glad our team has been able to provide the service, communication, and results you've come to expect. Knowing your basement is staying dry and that you'd recommend us to family and friends means a lot. Thanks again for being apart of the B&B family! We look forward to helping whenever you need us.