Privacy Policy
B&B Basement Repairs LLC
Effective Date: August 27, 2026
- Introduction. B&B Basement Repairs LLC (“we,” “us,” or “our”) respects your privacy.
This Privacy Statement explains how we collect, use, disclose, and protect personal
information when you register for or use our online access portal, account, or related
services (the “Online Access”).By creating an account or using Online Access, you
agree to the practices described in this statement.
- Information We collect information in the following ways:
Information you provide directly
- Name, email address, username, password, and contact details
- Account profile information (e.g., job title, organization, preferences)
- Information submitted through forms, support requests, or communications
Information collected automatically
- Login timestamps, IP address, browser type, device information, and session data
- Usage data (pages viewed, features used, actions taken within the portal)
We do not collect more information than is reasonably necessary to provide and secure
Online Access.
- How We Use Your Information
We use the information we collect to:
- Create and manage your account and authenticate your identity
- Provide, maintain, and improve Online Access
- Communicate with you about your account, service updates, and support
- Detect, prevent, and investigate security incidents, fraud, or unauthorized access
- Comply with legal obligations
- Analyze usage to improve functionality and user experience (in aggregated or anonymized form where possible)
- How We Share Your Information:
We do not sell your personal information.
We may share information in these limited circumstances:
- Service providers who help us operate the portal (hosting, security, support) under strict confidentiality agreements
- Your organization if access is provided through an employer, school, or other institution
- Legal requirements when required by law, court order, or to protect our rights, safety, or the rights of others
- Business transfers in the event of a merger, acquisition, or sale of assets (with notice where required)
- Data Security
We implement reasonable technical and organizational measures to protect your
information, including:
- Encryption of data in transit and at rest where appropriate
- Secure authentication and access controls
- Regular security assessments
- Restricted access to personal information on a need-to-know basis
No method of transmission or storage is 100% secure. You are responsible for keeping
your login credentials confidential.
- Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal or contractual retention requirements)
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Export your data in a portable format
To exercise these rights, contact us using the details in Section 10.
We will respond in accordance with applicable law. You can also:
- Update most account information directly in your profile
- Change or reset your password
- Close your account (note that some information may be retained as required by law)
- Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Maintain security
- Understand how the Online Access is used
You can manage cookie preferences through your browser settings. Disabling certain
cookies may affect functionality.
- Retention We retain your information only as long as necessary to provide Online
Access, fulfill the purposes described in this statement, comply with legal obligations,
resolve disputes, and enforce our agreements.
- Children’s Privacy Online Access is not intended for children under 16 (or the
applicable age in your jurisdiction). We do not knowingly collect personal information
from children.
SMS Terms and Conditions
Product Description
By providing your mobile phone number, you consent to receive SMS messages from B&B Basement Repairs LLC regarding your project. Message frequency may vary. Standard message and data rates may apply.
Opting Out
You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and Support
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at office@bandbbasementrepairs.
com Privacy Policy
We value your privacy and are committed to protecting your personal information. No mobile information or text messaging originator opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Your phone number and consent information collected for SMS communication will be used solely to provide you with services, updates, and customer support.
11.Changes to This Statement. We may update this Privacy Statement from time to
time. We will post the revised version here and update the “Last Updated” date. Material
changes will be communicated through the portal or by email where appropriate.
- Contact Us If you have questions about this Privacy Statement or our privacy
practices, please contact:
B&B Basement Repairs LLC
Email: office@bandbbasementrepairs.com
Address: E9170 State Rd 96, Fremont, WI 54940
Phone: (920)-659-8993