Genuinely outstanding experience all around. The estimate process was quick and painless, and their backend is all digital, so I was able to view and track the whole process from quote to final invoice online. The foreman and crew who did the work were top notch. Even though this was a (relatively speaking) smaller project, a number of unexpected issues arose as interior paneling was removed, and so on, and the crew were able to pivot and make changes from the original plan without any problems. Communication throughout was outstanding. This strikes me as a professional, experienced, and cost-competitive company. Highly recommended. (We had three wall leaks; all three were handled through their interior leak solutions, which have been working great!)
Response from the owner:Hi John, thank you so much for the detailed review and recommendation!
We’re thrilled to hear you had such a positive experience from the initial estimate through the completion of your project. Our team works hard to make the process as straightforward and transparent as possible, so it’s great to hear that the communication and online updates were helpful.
We’re also glad the crew was able to adapt when unexpected issues came up and get all three wall leaks addressed. Most importantly, it’s great to hear your interior water control solutions are working as they should! We'll be sure to pass your kind words onto Miguel and his crew.
Thank you again for trusting B&B Basements with your home. We truly appreciate your business!
